Privacy Policy

Basic Information on Data Protection

• Controller: Milfshakes, S.L.
• Purpose:
  • Provision of online services
  • Web user management
  • Commercial communications related to our services
• Legal Basis: Express consent and legitimate interest
• Recipients: No data is transferred to third parties, except when legally required
• Rights: Access, rectify, and delete data, as well as other rights explained in the additional information

For more detailed information on data protection, please visit: Privacy Policy.

Commitment to Privacy

At Milfshakes, S.L., we work to provide the best experience possible through our products and services. To achieve this, it is sometimes necessary to collect information. We value your privacy and believe in transparency regarding data collection and usage.

In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and Law 34/2002 (LSSI - Law on Information Society Services and Electronic Commerce), Milfshakes, S.L. informs users that their personal data will be incorporated into an automated file under the responsibility of Milfshakes, S.L.

Our Commitment

• Your data is collected to enhance your user experience based on your interests and needs.
• We are transparent about the data we collect and the reasons for doing so.
• We use your personal information in compliance with regulations, and when necessary, we request your consent.
• Your data belongs to you, and you can request that we stop processing it at any time.
• We prioritize security and process your data in accordance with European regulations.

Data Controller

• Identity: Milfshakes, S.L.
• Registered Address: C/ Casimiro Mahou Bierhans, 21-3R, 28005 Madrid
• CIF: B56716335
• Email: help@milfshakes.es

Milfshakes, S.L. has appointed a Data Protection Officer or an internal contact person. For any inquiries regarding your personal data, you may contact them at help@milfshakes.es.

Personal Data We Collect

The personal data that users may provide include:

• Name, address, and date of birth
• Phone number and email address
• Location
• Payment and refund details
• IP address, date and time of access, browser information, and device operating system details
• Any other information or data you choose to share with us

Some forms require personal data to access specific services. Failure to provide the required data or to accept this policy may prevent subscription, registration, or participation in promotions requiring personal data.

Why Do We Process Your Data?

Milfshakes, S.L. processes user-provided information for the following purposes:

• Managing orders or service contracts, both online and in physical stores
• Sending requested information
• Developing commercial actions, maintaining and managing user relationships, and personalizing services through profiling and segmentation
• Organizing contests, sweepstakes, or promotional activities
• Complying with legal requirements, audits, and handling customer claims

User data obtained through registration is incorporated into a Registry of Processing Activities (RAT) and updated periodically per GDPR regulations.

Legal Basis for Processing

Your data processing is based on:

• User consent for service and product contracts, contact forms, information requests, and newsletter subscriptions
• Legitimate interest for direct marketing actions and user profiling
• Legal compliance for fraud prevention, communications with public authorities, and third-party claims

Data Retention Period

Your data will be processed for the time necessary to fulfill the purpose of collection and to comply with legal obligations.

Data Recipients

In some cases, Milfshakes, S.L. may share user data with third parties only when necessary. However, we do not sell data to third parties.

External service providers (e.g., payment providers, delivery companies) may access user data solely for service fulfillment and not for independent use or disclosure.

Where Is Your Data Stored?

Data is generally stored within the EU. If transferred outside the EU, we ensure adequate protection through Binding Corporate Rules (BCRs) or compliance with the Privacy Shield Framework.

User Rights

Users may exercise their rights by contacting help@milfshakes.es.

Under GDPR, users may request:

• Access: Obtain information on stored personal data
• Rectification: Correct inaccurate personal data
• Erasure (Right to Be Forgotten): Request deletion of personal data
• Restriction: Limit data processing under certain circumstances
• Objection: Withdraw consent or object to data processing
• Portability: Receive a structured copy of personal data for transfer to another controller
• Non-Automated Decision Making: Prevent decisions solely based on automated processing

Requests may be denied if deletion conflicts with legal obligations.

If users have complaints regarding data processing, they may file a claim with the data protection authority.

Accuracy and Responsibility

Users are responsible for providing accurate and up-to-date data. Milfshakes, S.L. is not liable for false, incomplete, or outdated user-provided information.

If false or misleading data is detected, Milfshakes, S.L. reserves the right to terminate services.

Protection of Minors’ Data

Our services are generally not directed to minors. If a service targets users under 14 years old, parental consent is required.

Users over 14 may consent to data processing unless parental consent is legally required.

Security Measures

Milfshakes, S.L. applies legally required security measures and additional technical safeguards to prevent data loss, misuse, alteration, unauthorized access, or theft.

Users should be aware that internet security measures are not foolproof.

Links to Third-Party Websites

Our website may contain links to external sites. Clicking these links subjects users to third-party privacy policies, and Milfshakes, S.L. is not responsible for their content.

Use of Cookies

Milfshakes, S.L. and its social media platforms use cookies to enhance user experience. Cookies store non-personal information to optimize navigation.

Users may configure their browsers to block cookies.

Types of Cookies Used:

• Essential Cookies: Required for site functionality
• Analytics Cookies: Track website usage
• Marketing & Retargeting Cookies: Used for personalized advertising

Updates to Privacy Policy

This privacy policy may be updated periodically. Users are encouraged to review it regularly.

Basic Information on Data Protection:

• Controller: Milfshakes, S.L.
• Purpose: Communications related to requested services
• Legal Basis: Execution of user requests
• Recipients: No data is transferred to third parties, except as required by law
• Rights: Users may access, rectify, and delete data, among other rights

For detailed information, visit our Privacy Policy.